Repair advice: what to do before the professional arrives
Six practical guides, one per trade and one about prices. They explain what you can do yourself, what is better left alone, and what belongs to a professional.
Water leak: the right moves before the plumber arrives
Turning the water off in the right place, protecting the electrics, limiting the damage and preparing the visit while the plumber is on his way to you.
The trip switch keeps cutting out: understand and react safely
Why a residual current device trips, how to find the appliance at fault without resetting endlessly, and when it becomes necessary to call an electrician.
Door slammed shut: avoiding damage and bad surprises
What to try before calling, what damages the door, the documents the locksmith will ask for, and what really makes up the price of an opening.
Blocked toilet or sink: what works and what damages
Recognising where a blockage sits, the gentle methods that really work, the products to avoid, and the signs that point to a shared stack in the building.
Boiler breakdown: what to check before you call
The absolute rule when you smell gas, the four simple checks that solve half the breakdowns, and what the heating engineer expects from you on arrival.
The call-out fee and the price of an emergency, explained
What the call-out fee covers, where the price ranges come from, why two amounts are shown, and how the firm price is set once the professional is on site.